Built for Indian retail floors

Stop Losses and
Drive Performance

Turn your store cameras into a loss-prevention, safety and operations system. Xorth flags the behaviours associated with theft, plus safety incidents and after-hours intrusion, in real time, and turns footfall into usable data — from single outlets to national chains.
RETAIL CHALLENGES

Six things you are measured on and cannot watch at once

Shrink you cannot attribute
01

External theft, internal theft, vendor fraud and process error all land in the same shrink line. Without event-level evidence you know the number but not the cause, which makes it impossible to fix.

Your gaps are predictable
02

No LP team watches every aisle, fitting-room entrance, stockroom door and till lane at the same time. Which means your coverage has gaps, the gaps are in the same places every day, and the people working them worked them out before you did.

The claim arrives six months later
03

A slip, a medical event or an altercation becomes a claim long after everyone involved has stopped remembering it clearly. If you cannot produce a timestamped clip and a logged response, the claim is settled on argument — and you are the one arguing without the footage.

You are guessing about your own floor
04

Footfall, dwell, queue length and peak-hour crowding usually need a second analytics stack you have to buy separately, or a manual count that samples a fraction of the day and gets extrapolated into a decision.

Your alarm cried wolf and got muted
05

A closed store is a target, and the motion alarm that cannot tell a person from a stray dog stopped being answered weeks ago. Everyone knows it. Detection has to be specific enough that somebody still gets out of bed for it at 3am.

You cannot compare your own stores
06

You are asked which stores are the problem. But every outlet records incidents differently, so the store that reports most may simply be the one that reports honestly. Until measurement is identical everywhere, your ranking says more about your managers than about your risk.

Xorth dashboard attributing shrink and stock loss to specific events
Xorth dashboard covering predictable blind spots across the store
Xorth dashboard retrieving timestamped video evidence for claims
Xorth dashboard showing shop-floor footfall and activity
Xorth dashboard reducing false alarms with verified alerts
Xorth dashboard comparing performance across retail stores
DETECTION MODELS

Seventeen models built for the retail floor

Purpose-built detection for retail floors, stockrooms and forecourts — running on the cameras your stores already have.
STORE OPERATIONS
CUSTOMER & STAFF SAFETY
STORE SECURITY
Xorth retail loss-prevention monitoring — theft and shrink detection
Understand your floor
Footfall, dwell and crowding, measured continuously

Turns your security cameras into an operations feed — where shoppers go, where they stop, and when a zone gets too busy to be safe.

Footfall Count

Counts shoppers and staff by zone — footfall, queue length and conversion analysis.

Store Heatmaps

Occupancy heatmaps showing customer flow, high-traffic zones and dwell time across the floor.

Till & Aisle Crowding

Detects congestion at tills, entrances and promotional zones before it becomes a safety problem.

Xorth retail security monitoring — intrusion and after-hours alerts
Protect people, and be able to prove you did
Real-time safety monitoring with an evidence trail

Falls, medical events and altercations are detected as they happen and logged with video. Staff respond faster because the alert carries the location — and when a claim follows months later, you answer it with the clip rather than a witness statement.

Customer & Staff Fall

Identifies a fallen customer or staff member immediately and raises a priority alert to store management.

Altercation Detection

Detects fights and aggressive behaviour on the retail floor and alerts security immediately.

Fire & Smoke Early Warning

Visual early warning across floor and stockroom cameras — alongside, never replacing, your statutory detection and suppression system.

Shelf & Stockroom Stacking

Detects improperly stacked shelving and storage that creates a collapse or struck-by hazard.

Xorth retail operations monitoring — footfall and queue analytics
Act while the person is still in the store
Detection, deterrence and documentation on the cameras you have

Xorth flags the observable behaviours associated with theft — concealment gestures, tag-removal motions, repeated returns to a high-value display — in real time rather than during a footage review the following week — and gives your loss-prevention team timestamped, access-controlled records to act on.

After-Hours Store Intrusion

Alerts on unauthorised entry after store hours — break-ins, smash-and-grabs and shutter tampering.

Aisle & Display Loitering

Flags repeated returns to high-value displays and unusual dwell in sensitive aisles, in real time.

Stockroom & Cash Office Access

Monitors stockrooms, cash offices and staff-only areas and flags unauthorised entry.

Car Park ANPR

Reads and logs vehicle plates in the car park and delivery bay to support investigations.

Transform Retail Performance with Measurable Results

Protect people, cut losses and understand your floor, on every camera, in every outlet. Below is what the platform does. Where you want a percentage, we measure it against your own shrink and incident figures during the pilot.
30% Reduction in Shrinkage
Loitering, restricted-zone and after-hours detection produce event-level records, so unexplained loss can be separated into external theft, internal theft and process error.
40% Faster Theft Response
Detections reach the floor while the person is still in the store, with a timestamped clip already attached for the investigation.
30% Reduction in Liability Claims
Falls, altercations and crowding are detected, logged and clipped, so a liability claim months later is met with evidence rather than recollection.
70% Less Time Reviewing Footage
Video is indexed by event, model, zone and time, so finding the relevant clip is a filter rather than an afternoon of scrubbing.
15% Improvement in Floor Conversion
Footfall, dwell and heatmaps come off the same cameras as the security models — no separate people-counting hardware.
30% Reduction in Security Personnel Costs
Continuous coverage of every enabled camera lets security staff spend their time on the floor and on response instead of monitor duty.
SECTORS WE SERVE

One platform. Every Indian retail format.

Property Management Software
Xorth adapts to how each format actually trades.
Xorth AI monitoring on retail store CCTV
Supermarkets & Hypermarkets

Loitering, restricted-zone and after-hours intrusion detection across every aisle, stockroom and back-of-house door.

Shrinkage control
Xorth AI monitoring on retail store CCTV
Shopping Malls

Crowd density at atriums and entrances, altercation detection, and ANPR-enabled parking security across the complex.

Crowd safety
Xorth AI monitoring on retail store CCTV
Jewellery & Bullion

High-value display protection: loitering at counters, restricted-zone access to strong rooms and after-hours intrusion with instant alerting.

High-value retail
Xorth AI monitoring on retail store CCTV
Fashion & Apparel

Loitering and dwell patterns near high-value racks, fitting-room entrance counts, and organised retail crime flagged early.

Loss prevention
Xorth AI monitoring on retail store CCTV
Mobile & Consumer Electronics

Small-format, high-value protection: display-counter loitering, staff-only area access and grab-and-run alerting.

Asset protection
Xorth forecourt camera monitoring for fuel stations
Fuel Stations & EV Forecourts

ANPR for drive-offs, fire-risk detection near pumps and charging bays, and continuous forecourt security.

Forecourt security
Xorth multi-device monitoring for warehouses and distribution
QSR & Food Service

Queue and crowding analytics, restricted-zone access for kitchens and stores, and late-night staff safety on your existing cameras.

Queue & staff safety

Frequently Asked Questions

Common questions from retail operations and loss-prevention teams.
How does Xorth detect theft without profiling customers by appearance?
Expand answer
Xorth analyses behaviour, not demographics. The models identify observable actions — concealment gestures, tag-removal motions, evasive movement, repeated returns to a high-value display — regardless of who performs them. Detection is probabilistic and always requires human review before any action is taken. The models flag an action, never an intention and never a person — no system can read intent from video, and any vendor claiming otherwise should be asked to demonstrate it.
Can Xorth work with our existing cameras and POS systems?
Expand answer
Yes. Xorth connects to existing IP cameras and NVRs from all major brands over RTSP, so no camera replacement is needed. Events are pushed to your systems by open API and signed webhook; POS and deeper connectors are scoped with your integrator.
Will customers know they are being monitored by AI?
Expand answer
You remain responsible for notice and consent under Indian law, and you remain the Data Fiduciary under the DPDP Act, 2023. Many retailers find visible notification of AI-assisted monitoring is itself an effective deterrent. Xorth covers shop-floor, back-of-house and perimeter areas only — never fitting-room interiors, washrooms or staff changing areas — and gives you direct control over retention, access and deletion.
What does the return look like for a retail estate?
Expand answer
We will not quote you an industry payback figure, because retail shrink varies enormously by format and there is no reliable current benchmark for India. What we will do is take your own shrink, incident and investigation-time figures at the start of the pilot and measure against them.

Frequently asked questions that could be relevant for you

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General
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
API & Integration
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Privacy
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Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Documentation
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While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
What size properties does Xorth work best for?
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Xorth scales from single buildings with 20 units to portfolio-wide deployments across hundreds of properties. Our AI adapts to any configuration—high-rises, garden apartments, commercial campuses, or mixed-use developments.
Can residents access footage for their own incidents?
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Property managers control access policies. Typically, residents can request specific footage through management, who can quickly locate and share relevant clips while maintaining privacy for other residents.
How does Xorth handle resident privacy concerns?
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Xorth monitors only common areas and property perimeters—never inside individual units. We comply with all privacy regulations and give management granular control over what's monitored and who has access.
Will this replace our security guards?
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Xorth enhances security teams, not replaces them. Guards become more effective when AI handles monitoring and alerting, allowing personnel to focus on response, resident interaction, and physical presence
How quickly can we implement Xorth across our portfolio?
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Individual properties are typically operational in 1-2 weeks. Portfolio rollouts are phased based on your priorities, with enterprise support ensuring consistent deployment across all locations.
What happens if internet goes down?
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Xorth includes edge processing and local storage, ensuring continuous monitoring and recording even during network outages. All data syncs automatically when connectivity is restored.
Can we use existing cameras or do we need new hardware?
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Xorth works with most existing IP camera systems from major manufacturers. We assess your current infrastructure and recommend upgrades only where necessary for optimal AI performance.
How does pricing work for properties?
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Pricing is based on property size, number of cameras, and features required. Most properties see positive ROI within 6-12 months from insurance savings, reduced incidents, and improved retention alone.
Is my content safe and secure when using your AI software?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Is my content safe and secure when using your AI software?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Is my content safe and secure when using your AI software?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
Ecommerce Webflow Template -  Poppins
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
FROM OUR BLOG

Resources for Retail Teams

Practical notes on AI-assisted loss prevention, store safety and retail operations from the Xorth team.

Xorth