Transforms your security cameras into powerful business intelligence tools, revealing exactly how customers move through your store, where they engage, and what drives purchasing decisions.
Occupancy heatmaps showing customer flow patterns, high-traffic zones, and dwell times across the store floor.
Counts shoppers and staff across zones — enables footfall tracking, queue management, and conversion analysis.
Real-time fire and smoke detection across all retail floor and stockroom cameras — faster response than physical detectors in high-merchandise areas.
Xorth continuously monitors your retail environment for safety threats, from slip-and-falls to medical emergencies and violent altercations. Instant detection and automated alerts ensure help arrives in seconds, protecting customers and employees while dramatically reducing your liability exposure
Identifies fallen customers or staff immediately and triggers priority alerts to store management.
Detects altercations, physical confrontations, and aggressive behaviour on the retail floor — immediate alert to security staff.
Flags access to loading docks, electrical rooms, and restricted stockroom areas outside authorised windows.
Detects improperly stacked shelving and storage that creates collapse or safety hazards in stockrooms and sales floors.
Xorth delivers proactive security that identifies suspicious behaviors and theft attempts in real time, not hours later during footage review. Our AI gives your loss prevention team the intelligence they need to intervene immediately and build prosecution-ready cases.
Reads and logs vehicle plates in the car park and delivery bay — links repeat visits to incident patterns and supports investigations.
Alerts on unauthorised entry after store hours — break-ins, smash-and-grabs, and after-hours access attempts.
Monitors access to stockrooms, cash offices, and staff-only areas — flags unauthorised personnel or tailgating attempts.
Recognises enrolled persons — staff, known repeat offenders, or VIP customers — as they enter the store, enabling proactive response.
A coordinated group enters your store: one distracts staff while others quickly conceal high-value merchandise. Xorth's AI detects the coordination pattern, identifies suspicious concealment behaviors, and alerts loss prevention in real time. Your team intervenes before the group exits, recovering $8,000 in designer merchandise and providing prosecution-quality evidence that leads to arrests.
A cashier systematically voids transactions after payment or applies unauthorized discounts to friends' purchases. Xorth monitors every register transaction, detecting the anomalous void patterns and discount frequency. Management receives detailed reports with video evidence spanning weeks, documenting $12,000 in theft and enabling termination with ironclad proof.
Customer traffic analytics reveal that 70% of shoppers never visit your accessories wall despite its high-margin products. Heat mapping shows customers naturally flow past the area without engagement. You relocate accessories to a high-traffic zone identified by Xorth, resulting in a 34% increase in accessory sales within the first month.
An elderly customer collapses near the fitting rooms in a less-monitored area of your store. Xorth's fall detection triggers an immediate alert with exact location coordinates to management and security. Staff arrives within 30 seconds with a defibrillator, and paramedics are already en route, a response speed that potentially saves the customer's life and prevents a tragic outcome.
A suspect enters a fitting room with six items but only returns three to the rack. Xorth's automated item counting detects the discrepancy and alerts staff immediately. Loss prevention discreetly monitors the suspect's movements, observes additional concealment, and conducts a professional stop at the exit, recovering $2,400 in merchandise and deterring future attempts.
Practical insights on AI security, loss prevention, and retail operations from the Xorth team.